Privacy Policy

Introduction

At The Service Point, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and home address when you book a service, contact us, or subscribe to our newsletter.
• Payment Information: When you make a payment, we may collect your credit/debit card details or other payment information necessary to process your transaction.
• Usage Data: We collect data about how you use our website, including your IP address, browser type, pages viewed, and other browsing data through cookies and similar technologies.

2. How We Use Your Information

• Service Delivery: We use your personal information to provide and manage our repair and maintenance services, including scheduling appointments, sending service updates, and processing payments.
• Customer Support: Your information helps us respond to your inquiries, resolve issues, and improve our customer service.
• Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and information about our services. You can opt-out at any time.
• Improvement of Services: We use usage data to analyze how our website is used and to improve its functionality and user experience.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party providers who assist us in delivering our services, such as payment processors and IT support.
• Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of The Service Point, our customers, or others.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can contact us to request updates or corrections.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal or contractual obligations.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Service Point
Contact Number: +91 8809999779 / +91 9709704444

Email id: theservicepoint.jsr@gmail.com

Address: 1st Floor, Jha Niwas, H. No. 5, Telephone Exchange Rd., near People’s Academy High School, New Bardwari, Sakchi, Jamshedpur, Jharkhand 831001